Legal & Customer Support

Privacy Policy

Effective Date: 01/01/2023

Sandar Sushi LLC ("Sandar Sushi," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, protect, and share personal information when you visit www.sandarsushi.com, create an account, place an order, provide feedback, or communicate with us.

1. Information We Collect

Depending on how you interact with us, we may collect:

  • Personal Information: Name, email address, telephone number, and account details.
  • Order Information: Purchased items, selected restaurant location, transaction history, dietary preferences, and pickup or delivery information.
  • Payment Information: Transaction records and payment confirmation details. Payment-card information may be processed by third-party payment providers.
  • Website Information: IP address, browser type, device details, cookies, and website interaction data.
  • Customer Feedback: Reviews, ratings, suggestions, complaints, and survey responses.
  • Employment Information: Information voluntarily provided through our careers and recruitment systems.

2. How We Use Your Information

We use information to:

  • Process and fulfill food orders.
  • Maintain customer accounts and purchase history.
  • Respond to inquiries and customer service requests.
  • Support loyalty programs and customer preferences.
  • Send order confirmations and service notifications.
  • Send promotional communications where permitted.
  • Improve our website, menu, and restaurant operations.
  • Prevent fraud, protect security, and meet legal requirements.

3. Sharing Information

We may share information with service providers that help us operate our business, including payment processors, ordering platforms, delivery partners, website hosting providers, communication services, and technology vendors.

We may also disclose information when legally required or necessary to protect our rights and customers.

Our service providers may have their own privacy policies governing information they collect directly.

4. Cookies and Website Analytics

Our website may use cookies and similar technologies for essential website functionality, account sessions, preferences, analytics, and other disclosed purposes.

Where required, visitors will be offered choices concerning optional cookies and tracking technologies.

5. Data Security and Retention

We take reasonable administrative, technical, and organizational measures to protect personal information.

We retain personal information only as long as reasonably necessary for the purposes described in this policy, applicable business operations, legal obligations, and dispute resolution.

No online transmission or storage system can guarantee absolute security.

6. Your Privacy Choices

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information, and to exercise other privacy rights.

You may unsubscribe from promotional emails using the unsubscribe option provided in those messages.

To submit a privacy request, email info@sandarsushi.com.

7. Children's Privacy

Our online services are not directed toward children under 13. We do not knowingly collect personal information online from children under 13 without any consent required by applicable law.

If you believe a child has provided personal information, please contact us.

8. Third-Party Websites and Services

Our website may provide links to third-party ordering, delivery, payment, or external websites. Those services may have separate privacy practices.

9. Changes to This Policy

We may update this Privacy Policy to reflect operational, technical, or legal changes. The effective date will be updated when revisions are published.

10. Contact Information

Sandar Sushi LLC

Website: www.sandarsushi.com

Email: info@sandarsushi.com

Phone: 718-216-2013